FAQs


1. How do I order?

Pay Upon Purchase
Please check out our products online. Upon order placement and payment of amount and shipping fee, we will ship your order. 

Please allow us 1-2 working days to confirm payment and to prepare orders for dispatch. Upon dispatch, shipments usually take 2-5 working for NCR and 4-10 working days elsewhere.

Alternatively, you may place your orders online, pay via credit card or deposit via BDO/BPI, and arrange for pick-up (personally or via Grab/LalaMove) at Sikatuna Village, Quezon City. Specific pick-up instructions will be provided via e-mail upon confirmation of payment. Pick-up is Monday-Sunday, anytime from 9:00 AM to 5:00 PM.

Please refer to Item 6 below for our timeline for personalized Bleeves.
Cash on Delivery
Please allow us 1-2 working days from placement of order to prepare your orders for dispatch. 
Upon dispatch, we will provide the courier tracking information via e-mail. Shipment usually take 2-5 working for NCR and 4-10 working days elsewhere. Please prepare payment in cash upon delivery of your order.
Please note that Cash on Delivery option is not available for personalized orders.

2. Do you have a physical store?

Bleeves is available in Rustan's Department Store, MakeRoom&More, Royal DutyFree, and WHSmith branches. 
Click here to find out more.


3. What are the modes of payment?

We accept credit card payments online via PayPal, bank deposit through BPI and BDO, or Cash on Delivery.

Please note that Cash on Delivery option is not available for personalized orders.

4. Are there sizes?

Yes, Bleeves™ comes in three sizes:

  • Kids size - PhP 500 (printed) / PhP 550 (plain)
  • Regular size - PhP 600 (printed) / PhP 650 (plain)
  • XtraLong size - PhP 700 (printed) / PhP 750 (plain)

  • The dimensions (in inches) are, as follows:

    Size

    Width

    Length

    Sleeves

    Width

    Sleeves Length
    Kids 40" 60" 16" 20"

    Regular

    (ankle length)

    60" 60" 19" 26.5"

    XtraLong

    (floor length)

    60" 79" 22" 28"

    We recommend the regular size for travel / other out-of-home purposes, while we recommend the XtraLong size for home use. 

    5. How does shipping work?

    Our official courier is GoGo Xpress. 

    Please find below our table of delivery rates:

    Metro Manila

    (delivery fee per piece for 4 Bleeves and below)

    PhP  90.00

    Metro Manila

    (total delivery fee for 5-7 Bleeves)

    PhP 450.00

    Metro Manila

    (total delivery fee for 8-10 Bleeves)

    PhP 540.00

    Metro Manila

    (total delivery fee for 11 Bleeves and above)

    PhP 630.00

    Outside Metro Manila

    (delivery fee per piece)

    PhP 185.00

    Kindly note that because each pouch fits only one (1) piece of Bleeves, the shipping fee is applied PER PIECE. However, promo rates are applicable for Metro Manila orders of 6 pcs and above.

    For international delivery, shipping fees differ depending on the particular destination. Kindly e-mail us at bleevesph@gmail.com for inquiries on international orders.

    Delivery fees will not apply to orders picked-up from us in Quezon City.
     
    6. Do you personalize?


    Yes, we may embroider your name on the sleeves.

    Please be guided by our personalization notes below:

      • Personalization fee: PhP 100.00.
      • Maximum of 8 characters.
      • Arial font.
      • Font color: black / white / red.

    We may also customize to include your company logo for a minimum of 30 pieces.

    To personalize your Bleeves, kindly check the "Additional Personalization" option before adding your Bleeves to your cart. Please wait for the page to fully load for the personalization option to appear. Kindly also indicate the text to be embroidered, and select the color of the embroidery. 

    Please note that the Cash on Delivery option is not available for personalized Bleeves.

    Click here to learn more about our processing timeline.

    7. Do you give discounts for bulk orders?

    We give discounts for bulk orders of at least 100 pieces.


    8. I wanted a particular color/design before, and I could not find it anymore on your website. How do I order it? Will you restock?

    Kindly note that our designs are limited. Accordingly, we may no longer restock a design previously available. We suggest that you purchase the color/design of your choice as soon as it becomes available.

    We stock up on new designs from time to time. If you would like us to notify you upon the arrival of our new designs, kindly send us your e-mail address at bleevesph@gmail.com.

    9. What material is Bleeves™ made of?

    Bleeves™ is made of cuddle fleece100% polyester.

    10. How do I care for my Bleeves™?

    We recommend hand washing using mild detergent. 

    11. Is Bleeves™ hypoallergenic?

    Bleeves™ is not hypoallergenic. 

     

    Do you have other questions? We'd love to hear from you.
    Contact us at:

    bleevesph@gmail.com 
    +63.917.508.2274
    +63.2.7.215.4902